How to do Subway Customer Feedback Survey


About Subway

Subway, a popular chain of fast food restaurant, unique in their products and services. It is own and operated by DAI and it is the fastest growing chain if restaurant with over 39,517 outlets in over 102 countries as of June 14, 2013. It is the largest single restaurant brand in the world that means known with single name all around. Here we get guide for How to do Subway Customer Feedback Survey.

Subway was started by Fred DeLuca, he had borrowed $1000 form his friend and started “Pete's Super Submarines" in Bridgeport, Connecticut in 1965 and at the same time DAI was formed. In 1968, they had first time used the name “Subway”. In 1984, company opened their first outlet out of North America in Bahrain. In 2007 they have started open their restaurants in Walmart Supercenters to get more visibility to their customer and increase their sales.

By the end of 2010, subway has declared as the world’s largest fast food chain of restaurant beating McDonald’s as well. It is a unique chain of restaurant that’s deal not only with the products of submarines but they also understand the need of the customer at that point in time. They have their own health and diet chart, which comprises of different types salads, soups and pastes which help in maintaining the body shape and does not harm your health negatively like other fast food do.

About Subway Survey

Subway restaurant has started an online survey to know about the feedback feelings and the area of improvement where they need to work to ensure that they are providing the amazing customer service and the product quality. Survey is all about your experience and what you have felt about the subway and the service been offered at the last visit. This all information will help subway to investigate the satisfaction level of their customer while visiting and having a subs. So the company has started this survey program to know the deficiency and ways to how to work on them.

Survey consists of 10 to 11 questions which you need to answer honestly as you are helping a company to improvise which promise you to provide the better service for the next visit on the basis of your comments. Once you have completed the survey, you will receive a code which can be redeemed to enjoy free cookies at Subway.

How to take part in Subway survey?

In order to initiate the survey you need to have a Subway receipt and an internet access.

Detailed instructions:
  1. Go to website at
  2. Enter Subway code written on your receipt. And click on Magnifying glass.
  3. Answer the question in accordance to what you have feel at the last visit and also enter your correct email address to receive the code, and then click “Submit”
  4. For more info visit at
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